Notice a problem at the California Franchise Tax Board (FTB) that may be impacting multiple taxpayers? Report it to SIMS!
A systemic issue affects multiple taxpayers, impacts segments of the population, and relates to FTB systems, policies, or procedures. Also, it involves protecting taxpayer rights and reducing or preventing taxpayer burden. If you identify a systemic issue, you can report it to the FTB on the online Systemic Issue Management System (SIMS).
Click here to report an issue:
https://www.ftb.ca.gov/online/Systemic_Issue_Management_System/index.asp
I had the honor of managing the implementation of the Systemic Issue Management System at the Franchise Tax Board before retiring as the Taxpayers Rights Advocate.
Excerpt from my earlier “Tax News Article” when I was the Taxpayers Rights Advocate:
“Areas of improvement are primarily identified during my interactions with the tax professional community and from submissions into our Systemic Issues Management System (SIMS). My constant interaction with the tax professional community during my frequent presentations, the annual Taxpayers’ Bill of Rights Hearing, and Advisory Board meetings, allow me to hear firsthand what issues, concerns, and challenges taxpayers face and the impact of tax legislation. Furthermore, when I combine the information gained from my tax professional interactions with submissions into our SIMS, I am able to stay apprised of the effects that law changes, FTB’s policies, processes, and procedures have on taxpayers.”
Click here for the complete article:
https://www.ftb.ca.gov/Archive/Professionals/Taxnews/2013/January/Ask.shtml
Watch the Tax News Live video by clicking here: